We are sorry to hear of the problems with discount code for 10% off your first order issued for new subscribers to our newsletter. Can we advise the fol...

Metal   Before storing metal furniture away at the end of the season, remove seat and scatter cushions and store separately. Remove general surface dirt ...

We are aware of an IT issue in the postcode lookup where Berkshire is not included as a UK County which is part of the address at the checkout. Please note...

We regret to inform you that at this time, spare fabric parts for these items are not available for individual purchase. Instead, we import these product...

We use a variety of couriers in order to ship products depending on the size and shipping address. The couriers that we use are Royal Mail, EVRi, Yodel, DX,...

How do I cancel my order? To cancel or amend an order you will need to contact us as soon as possible so we can stop the order from being dispatched. ...

If you require a VAT/tax invoice, please contact us here along with your original order number and we will forward a copy on to you.

On our website www.charlesbentley.com we accept most major credit and debit cards (except American Express), as well as Pay Pal. Please ensure your billing ...

We do not currently ship internationally, sorry

We offer free mainland UK delivery with some exclusions. Surcharges apply to Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight, Channel I...