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General FAQ
You can make changes to your order up to 24 hours after it has been placed by contacting us here. The sooner you do this, the better. If you’ve placed an ...
Fri, 11 Sep, 2020 at 11:32 AM
Good or bad, we always appreciate honest customer reviews. So, why not leave one via Trustpilot? Everything you say will help us make our products and custo...
Fri, 11 Sep, 2020 at 11:54 AM
Don’t worry! Simply contact us here with your full name and post code, and we will be able to provide any information you are looking for.
Fri, 11 Sep, 2020 at 11:58 AM
For any other queries, please do not hesitate to contact us here explaining your query. We will try to get back to you within 7 working days.
Fri, 11 Sep, 2020 at 2:22 PM
The Blue GLPT04BL Charles Bentley 4ft 6in Pool Table Blue come with a set of 15 spot and stripe pool balls https://www.charlesbentley.com/play/indoor-toys-g...
Wed, 4 Jan, 2023 at 11:25 AM
Although these products will offer shade from the sun we do not specifically rate these products against a UV rating.
Fri, 11 Jun, 2021 at 9:23 AM
I am sorry we do not currently offer collections. All orders are dispatched from our distribution warehouse with a courier.
Fri, 8 Oct, 2021 at 12:06 PM
We are sorry to hear of the problems with discount code for 10% off your first order issued for new subscribers to our newsletter. Can we advise the fol...
Thu, 8 Jun, 2023 at 10:10 AM
Metal  Before storing metal furniture away at the end of the season, remove seat and scatter cushions and store separately. Remove general surface dirt ...
Mon, 18 Dec, 2023 at 4:58 PM
We are aware of an IT issue in the postcode lookup where Berkshire is not included as a UK County which is part of the address at the checkout. Please note...
Wed, 28 Feb, 2024 at 12:34 PM