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Product Usage and Assembly FAQ

Double Dual Compartment Kitchen Bin Pedals
If you are experiencing issue with your Double Compartment Kitchen Bin and the operation of the pedal can we advise on the following trouble shooting advice...
Thu, 15 May, 2025 at 1:52 PM
30L Square & Round Retro Kitchen Pedal Bin technical advise for pedal issues CAN01 CAN02
If you are experiencing issue with your Retro Kitchen Pedal Bin and the operation of the pedal can we advise on the following trouble shooting advice to res...
Wed, 24 Apr, 2024 at 4:27 PM
Parasol bases, parts missing, incorrect instructions
GL/CON.BASE/01  ROUND CONCRETE PARASOL BASE IN GREY GL/CON.BASE/02  SQUARE CONCRETE PARASOL BASE WITH WHEELS GL/CON.BASE/03  SQUARE CONCRETE PARASOL...
Wed, 17 Jul, 2024 at 4:19 PM
Brush / broom Replacement parts handles and brackets
Unfortunately, we do not replacement supply handles or brackets to supply or sale for our brush range. We supply or import them as a complete unit only. Th...
Mon, 31 Mar, 2025 at 4:26 PM
Missing Screws or leg extensions for Trampoline
If you have purchased an 8-foot or 10-foot trampoline from us and are concerned about missing screws or leg extensions, please rest assured that these tr...
Fri, 16 May, 2025 at 1:04 PM
cement mixer does not include leather washers
Our cement mixers do not include leather washers, which are not required for its operation. The supplier has made changes to the parts used in the mixer, an...
Thu, 15 May, 2025 at 12:04 PM
Troubleshooting BBQ will not light
Step 1: Please verify that the gas supply is adequate. If the gas tank contains sufficient fuel, proceed to step 2.   Step 2: Assess the condition of the...
Thu, 22 May, 2025 at 4:40 PM
Important Precautions Damaged BBQ Assembly and Replacement Policy
Before assembling your BBQ, it is important to take certain precautions to ensure that your BBQ operates correctly and safely. Here are some important poin...
Tue, 3 Jun, 2025 at 11:19 AM